http://blogs.hbr.org/hbr/hbreditors/2012/08/why_america_lacks_global_leade.html (reposted from another jp, joyce pan!)
But for C-Level leaders in global organizations, one single characteristic — “sensitivity to culture” (so-called “cultural empathy”) — ranks at the very top of the requirement list. This rare quality can’t be “taught,” or injected simply by working in an overseas office.
Cultural empathy requires a degree of egolessness, because you have to surrender the notion that your country, or language, or point of view is best. Cultural empathy means that you have to not just see through the eyes of someone who is different, but you have to think through that person’s brain. True cultural empathy springs from personality, early nurturing, curiosity, and appreciation of diversity.